| Issue ID | 1013904 |
| Internal NHTSA # | 10545701 |
| Manufacurer | Kia Motors Corporation |
| Brand | KIA |
| Model | SOUL |
| Model Year | 2013 |
| File date | 26/05/10 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | My brakes make this screeching sound when backing up, after having only 2 months. They would also not hold sometimes. The 3 most frightening was 1. Almost ran over a person, 2. Ran out into intersect with entire family in car b 4 stopping 3. With my boys in car on way to school going down hill brakes won't catch. I called dealership it took them almost a wk to get me in shop to say they can't find anything wrong. Didn't drive it though. The person that you as to call and get me in waited til mon to call. I had call corp. Office and was told to bring in sat b 4 that. Wasn't offered a rental or another car til what was wrong was fixed. The brake issue has been going on off and on for months. I bought this soul new off show room floor. After months of going back and forth with this, corp sent to another location that told me brakes do this cause car outside condensation causing it. This not first new car never happened b 4, after other dealership keeps a week they couldn't duplicate problem, i haven't driven my car much got in it other day creep to store backed up again brakes didn't hold ran into shrubbery and a wall. Called bbb to file complaint under lemon law. Want different vehicle. Just saw to that kia doing a recall over there because of brakes, they know something wrong why not just take the car back & let me get another this is just bad business. If i run over something, someone or injury myself they're going to b out of more. They got right person not giving up til wrong made right. The kia soul braking system is substandard. They all know this too. |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | MEMPHIS , TN |
| VIN pattern | KNDJT2A59D7XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
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| DoT tire identifier | |
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| Location of tire code | |
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| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
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