| Issue ID | 1038423 |
| Internal NHTSA # | 10563423 |
| Manufacurer | Kia Motors Corporation |
| Brand | KIA |
| Model | SOUL |
| Model Year | 2013 |
| File date | 01/02/14 |
| Component | LATCHES/LOCKS/LINKAGES |
| Product type code | VEHICLE |
| Description of the problem | Our 2013 kia soul only has one manual door lock which is located on the driver door. When the temperature is below freezing, the key becomes extremely hard to turn or won't turn at all. If the key breaks while someone is attempting to open the door, there is no other lock to allow the person to enter the vehicle with a second key. This is the only car which i have known to only have one means of unlocking the doors to the vehicle, that is, the driver side door lock. The car should be required to have at least two locks so that if one person breaks the key while trying to open the lock in freezing conditions a relative can use a second lock and spare key to open the other lock. |
| Vehicle Mileage at Failure | 6400 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | LITTLE ROCK, AR |
| VIN pattern | KNDJT2A54D7XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |