| Issue ID | 1725899 |
| Internal NHTSA # | 11397055 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SOUL |
| Model Year | 2013 |
| File date | 18/02/21 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | The vehicle stalled while driving and the engine light was illuminated. The car would crank after sitting for a moment and then the car would stall again while driving. This was very dangerous being that this was in traffic. In february, the car was stalling and when towed to the dealer they diagnosed as having bad gas and to run the gas out of the tank. The engine light did not come on at this time. The charge was $168. 00 to diagnose. The same problem is occurring a month later and the dealership responded that in order to diagnose the problem it will cost $420. This appears to be an excessive amount just to diagnose the problem and does not include any repairs. Being that the engine is stalling this and the seriousness of this, i would like to bring this to this agency's attention. I am a senior citizen and would hate to think that the dealership is trying to take advantage of a woman who is a senior citizen. The car was in motion on surface streets but also on the highway at one point. |
| Vehicle Mileage at Failure | 99000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | JACKSONVILLE, FL |
| VIN pattern | KNDJT2A54D7XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 45 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |