| Issue ID | 1659551 |
| Internal NHTSA # | 11323440 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SOUL |
| Model Year | 2013 |
| File date | 28/04/20 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | My vehicle is located in puerto rico usa. There is an active recall under # kia recall 19v120000 however the local dealer refuses to accept that it exists. I went thru everything that is described on the recall on my 2013 kia soul, but if you enter the vin number directly on your page, it indicates that the vin number can not be found. On the other hand, it refers you to kia motors where you enter the vin number and again it says it does not exist. However, when i decided to make complaint via your page it identifies the car perfectly. The question is: why wont my vin number appear on the normal search for recalls on your page nor on kia's page but it clearly appeared once i started my complaint. I need the local dealer to recognize that there is a recall and act on it on my vehicle. Please search for the recall mentioned 19v120000 from kia. |
| Vehicle Mileage at Failure | 85000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | CAYEY, PR |
| VIN pattern | KNDJT2A62D7XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | 55 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |