| Issue ID | 1604003 |
| Internal NHTSA # | 11257756 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SOUL |
| Model Year | 2013 |
| File date | 19/08/19 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2013 kia soul. The contact received a recall notice for nhtsa campaign number: 19v120000 (engine, engine and engine cooling). While driving 60-65 mph, the vehicle stalled. The vehicle restarted, but failed to accelerate above 5 mph and the check engine warning indicator illuminated. The vehicle was towed to southwest kia round rock (600 jeffrey way, round rock, tx 78665, (512) 617-5000). The dealer stated that two coils were needed and no failure codes were generated. The vehicle was not diagnosed or repaired. The vehicle was towed to an independent mechanic who stated that there was no compression on the number one piston. The manufacturer was not contacted. The failure mileage was 215,000. |
| Vehicle Mileage at Failure | 215000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | ALBA, TX |
| VIN pattern | KNDJT2A57D7XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 60 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |