| Issue ID | 1574889 |
| Internal NHTSA # | 11221482 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SOUL |
| Model Year | 2013 |
| File date | 12/04/19 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Recall on car 19v120. Kia states i need a new engine. My car is experiencing the exact symptoms of the recall (piston damage d/t subrate particles, excessive oil burning (2. 5quarts per 900 miles), intermittent mil illuminating... Kia states i need a new engine and they will pay for the engine, but not the labor. Getting run around. Kia states the engine damage is not because of the recall, yet they refuse to provide an explanation of what is causing the engine damage. They are also refusing to provide any diagnostic information. Their reason that my engine has damage is because it |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | NORWOOD, MA |
| VIN pattern | KNDJT2A5XD7XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
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| DoT tire identifier | |
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| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
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| Dealer's ZIP code |