| Issue ID | 1558378 |
| Internal NHTSA # | 11203170 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SOUL |
| Model Year | 2013 |
| File date | 22/04/19 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | I 2013 kia souls recently went out, it won't start. There was no light that indicated a problem. I took it to my machine who believed it was the starter or battery but when he looked at the engine he believed it had blow up. A recent recall was done on my veh, so i got it tolled to kia. They didn't issue me a rental, and the service man didn't want to take the veh because they havent received any information on it. I had to go home and get the recall notice that was going to be sent out to customers. I've been calling for the past 2 week and the service person closed out my case. If you had no information on the recall how can you close out my case ? What knowledge did you have that your were not informing me? On 4/22/2019 i received a call that stated my car was not part of the recall because the service codes and that i would have to pay for a new engine but they can;'t find one. Maybe because it was recalled |
| Vehicle Mileage at Failure | 34326 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | HOUSTON, TX |
| VIN pattern | KNDJT2A51D7XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |