| Issue ID | 1450539 |
| Internal NHTSA # | 11075588 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SOUL |
| Model Year | 2013 |
| File date | 26/02/18 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | My soul began to make a terrible noise at 52,000 miles. Took it to the dealer because we had purchased the additional warranty to extend it to 100,000 and was told the engine bearings had failed. The mechanic at the dealership said he didn't see much sludge in the engine and couldn't see a reason why kia would deny the claim. Although the oil had been changed appropriately we couldn't produce all the documentation on the spot. The local dealership took video and sent in to kia, we were told that kia would not honor their warranty and we were on our own. |
| Vehicle Mileage at Failure | 52000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | BELLEVILLE, IL |
| VIN pattern | KNDJT2A69D7XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |