| Issue ID | 1455219 |
| Internal NHTSA # | 11080728 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SOUL |
| Model Year | 2013 |
| File date | 18/03/18 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Battery replaced 2/18. Installed w/ rotors & brake pads by dealership after this my car would not start. It was parked in my driveway. It would not even make a noise. All the dashboard lights went on. Alarm worked (installed by dealership). I got our of car locking it & tried to start manually, still nothing. 1 of the times i tried it the radio went on. After appr. 6x's the car started but idling extremely low. Kia dealership got the car that day, they had car for 9 days & could not replicate issue. I got car back 3 wks later same issue. Clock had been behind 20ish min that wk. I thought it was odd. 3/18/18 (same wk car time was off), i tried starting many x's. Everything was the same, i noticedi when dashboard lights on,i don't have. Radio would go on & off. I called kia,car was not starting, i was having it towed to them. Made video of trying to start car. The car is at the dealership again. They mentioned replacing ignition. If you google kia soul starting issues, there are pages of them. All with same description. Dealership could not replicate issue. There is something wrong electrically in some of the souls. It didn't appear to be limited to any particular year. Dealerships know about this issue, don't know what to do and randomly replace things. Didn't fix issue. People online stated they got so frustrated and traded in vehicle. I hope it does not come to that with me. There should be a recall or remedy for this situation. If you google it you will get so many pages on this issue with kia soul, all years. So the problem is unknown, could potentially cause harm. I have a very clear short video 1min 30 sec. |
| Vehicle Mileage at Failure | 54000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | FALL RIVER, MA |
| VIN pattern | KNDJT2A60D7XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |