| Issue ID | 1152588 |
| Internal NHTSA # | 10679290 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SOUL |
| Model Year | 2013 |
| File date | 04/12/14 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | When trying to start the car you turn the key and it does not turn over. You hear a click, all lights on dash light and radio plays but the car doesn't start. Sometimes you can turn the key up to 10 times before it starts. Happens 2-3 times a week sporadically. The car does eventually start. The driver side door also locks by itself at times when you shut the door. It has been to the dealer 3 times and for 17 days, they are unable to replicate the problem. My husband videoed it on jan 5 and took it to the dealer who then kept car for 14 days and said they had over 150 starts and the problem could not be duplicated. Currently waiting for the problem to occur again and an tech will bring portable equipment to the car and test it then. Dealer have been very good in trying to find cause. |
| Vehicle Mileage at Failure | 14000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | CONKLIN, NY |
| VIN pattern | KNDJT2A68D7XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |