| Issue ID | 1057211 |
| Internal NHTSA # | 10579302 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SOUL |
| Model Year | 2012 |
| File date | 11/02/14 |
| Component | VEHICLE SPEED CONTROL:CRUISE CONTROL |
| Product type code | VEHICLE |
| Description of the problem | The computer system for the radio had a service advisory instead of a recall, so i wasn't notified by mail. But the problem is that in addition to the radio, it affects the backup camera and eventually the dashboard, making both of them inoperable. The repairmen at ford kia in richmond, ca tried to play this off like it's not a serious problem. But if the dashboard controls are useless when driving down the highway, and you need to try and pull over to restart the car, that is a problem waiting to happen. Updated 10/05/2017*js |
| Vehicle Mileage at Failure | 14700 |
| Number of Occurences | 1 |
| Source of the issue | CONSUMER LETTER |
| City and State | OAKLAND, CA |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |