This is an online automotive information provider of a detailed information on complaints, defects and recalls for KIA SOUL 2012 structure body. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your KIA SOUL 2012 structure body and complaints other owners have filed.

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2012 KIA SOUL Structure Body Problems, Complaints and Defects

Issue ID	1508044
Internal NHTSA #	11142758
Manufacurer	Kia Motors America
Brand	KIA
Model	SOUL
Model Year	2012
File date	20/10/17
Component	STRUCTURE:BODY
Product type code	VEHICLE
Description of the problem	The hood disengaged while my 76 year old mother was driving down the highway and smashed against the windshield. The dealership said it happens sometimes and charged her $3,500 to fix it. It broke loose twice after that while she was driving but didn't fly up against the windshield. She took it in both times and they said nothing was wrong with it. I called kia customers service on 9/12 and they said they'd call me back in 48 hours but never did. I called back on 9/18 and they said they'd call me back in 48 hours but never did. I called back on 10/3 and they said they'd call back in 48 hours and then i finally received a voicemail on 10/15 asking to call them back. I called back and received the person's voicemail on 10/16, 10/22, 10/24 and 10/25. No response at all. They are ignoring me. I went online and found other complaints about the hoods disengaging on kia souls. My mother is terrified to drive her car. This is a serious safety issue that could obviously kill someone. Yet kia doesn't seem to care. I don't know where else to turn.
Vehicle Mileage at Failure	69696
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	VERONA, WI
VIN pattern	KNDJT2A62C7XXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	55
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

PE1BVPR131DC01077 5NMSH13E47H089127 WDB2200251A364577 WBAFP320X0C864697 1FMDE7BH5SLA44670 WDB6014671P318320 MNTBB7A9XK6066735 LJ1EKDBR0T1100998 WA1VAAF76HD021124 JA3AJ26EX4U065807 AHTJB8DB304582308 3JB1WAX44SE000209

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2012 KIA SOUL Structure Body Problems, Complaints and Defects, Recalls and Failures

2012 KIA SOUL Structure Body Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?