| Issue ID | 1262238 |
| Internal NHTSA # | 10836614 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SOUL |
| Model Year | 2012 |
| File date | 14/02/14 |
| Component | STRUCTURE:BODY |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2012 kia soul. The contact received notification of nhtsa campaign number: 14v822000 (structure) and was unable to schedule the recall repair within a reasonable time frame. The manufacturer was unable to supply the contact with a local authorized dealer to perform the repair. The manufacturer expected the contact to ship the vehicle to the state of florida and then ship the vehicle back to the contact's state after the recall repair, which was unreasonable. The contact was unable to determine when the vehicle would be repaired and had not experienced a failure. Parts distribution disconnect. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | CHRISTIANSTED, VI |
| VIN pattern | KNDJT2A64C7XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |