| Issue ID | 960465 |
| Internal NHTSA # | 10493646 |
| Manufacurer | KIA MOTORS CORPORATION |
| Brand | KIA |
| Model | SOUL |
| Model Year | 2012 |
| File date | 03/12/12 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | We traveled from tennessee to florida and the steering kept locking-up on the kia soul. We went to galeana kia in ft. Myers, fl and told them that ? When driving on the highway steering wheel just locks going straight and has to have applied pressure to turn right or left?. Galeana kia did this on 12/4/2012: verify intermittent p/s assist inop. Remove p/s column & assist unit. Applied stabilant 22 to all connectors. Remove control wiring harness. Remove ipm module. Remove & test hecu. Found stripped bolt in ground gng10 loose ground. Remove & rethreaded ground clean paint. Notified tl. On the return trip back to tennessee, the steering started locking-up again. On 12/28/2012, we took the car the rusty wallace kia, and complained again about the steering. They kept the car for two days and returned to car to us and told us to drive it and call them if we still had the problem. On 1/17/2013, the steering started locking up again ? More often. On 1/21/2013, the steering is still locking up and i call rusty wallace kia to take it in for more service. I have contacted kia headquarters ([xxx]) about this steering problem and have case #[xxx]. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Vehicle Mileage at Failure | 14522 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | KODAK, TN |
| VIN pattern | KNDJT2A69C7XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 70 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |