| Issue ID | 1557362 |
| Internal NHTSA # | 11197297 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SOUL |
| Model Year | 2012 |
| File date | 18/04/19 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2012 kia soul. While driving approximately 45 mph and attempting to turn, the contact heard a clicking noise coming from the steering column. The contact had to force the steering wheel in order to complete the turn. The contact also stated that the failure began approximately one month ago and occurred even when the vehicle was not being driven. The failure worsened and the vehicle was taken to an independent mechanic, but they were not able to determine the cause of the failure. The vehicle was driven to bill bryant kia (9039 us-441, leesburg, fl 34788), but the contact was told to leave since she did not have an appointment. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 112,000. |
| Vehicle Mileage at Failure | 112000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | UMATILLA, FL |
| VIN pattern | KNDJT2A58C7XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 45 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |