| Issue ID | 1494738 |
| Internal NHTSA # | 11124123 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SOUL |
| Model Year | 2012 |
| File date | 02/09/18 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | I have a 2012 kia soul+ that has 80,000 miles on it and has started making the highly complained about clunking noise and shifting/loose sensation in the upper steering column when turning wheel back and forth from left to right whether stationary or driving. It has also for some time been experiencing the shaking steering wheel at around 80 mph that has complaints. I am a former mechanic and through reading all the similar complaints and seeing symptom/repair videos i have diagnosed my clunking steering column to be caused by a failed steering coupler. This is a problem that has been recalled by kia on other vehicles but not on 2012 soul. I am interested to find out if this coupler is also behind my shaking steering wheel at higher speeds. Shaking is not due to tires, wheels, or alignment/parts problems as problem was same before i just put new tires on and had balance/alignment done. Also was no different between several tire rotations of old tires. This steering coupler issue should have kia recalling all vehicles that have reports of this failure. I am loosing faith in kia motors. I should not have to replace this part on my time/money. |
| Vehicle Mileage at Failure | 80000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | ORLANDO, FL |
| VIN pattern | KNDJT2A60C7XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
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| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |