| Issue ID | 1404973 |
| Internal NHTSA # | 11021114 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SOUL |
| Model Year | 2012 |
| File date | 26/06/17 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2012 kia soul. The contact stated that there had been several failures that progressed since purchasing the vehicle. The radio shorted out and was replaced by the dealer (southside kia, 9401 atlantic blvd, jacksonville, fl 32225, (904) 400-6650). Also, the odometer displayed an improper reading and the steering column was extremely tight, making abnormal noises. In addition, the steering wheel was difficult to turn left or right. The vehicle was taken to the dealer more than three times, but the radio failed again and the driver's seat belt failed to properly restrain. The vehicle was taken back to the dealer where it currently remains for service. The manufacturer was notified of the failures and indicated that they would provide a follow-up response. The contact received no solution yet from the manufacturer. The approximate failure mileage was 68,000. |
| Vehicle Mileage at Failure | 68000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | YULEE, FL |
| VIN pattern | KNDJT2A61C7XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |