| Issue ID | 1726875 |
| Internal NHTSA # | 11397731 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SOUL |
| Model Year | 2012 |
| File date | 20/02/21 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2012 kia soul. The contact stated that while his daughter was driving at highway speeds, an abnormal knocking noise began to emit from the engine without warning. Despite the noise, his daughter was able to resume normal driving and drove the vehicle home. The next day, the contact started the vehicle and began hearing the knocking noise for himself and immediately turned the vehicle off. The contact called kia of greer (14345 e wade hampton blvd, greer, sc 29651) where he was informed that no repairs could be performed on the vehicle unless the manufacturer approved of the repair. The manufacturer was then notified of the failure and informed the contact that the vehicle was not under recall. The contact was referred to nhtsa for assistance. The vehicle was not repaired. The failure mileage was approximately 134,000. |
| Vehicle Mileage at Failure | 134000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | UNION, SC |
| VIN pattern | KNDJT2A61C7XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |