| Issue ID | 1703099 |
| Internal NHTSA # | 11373862 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SOUL |
| Model Year | 2012 |
| File date | 08/11/20 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owned a 2012 kia soul. The contact stated that while her daughter was stopped at an intersection, the vehicle began to make an abnormal ticking sound without warning. As the contact's daughter attempted to accelerate, the vehicle stalled also without warning. Upon restart of the engine, the contact's daughter was alerted by a fellow motorist that her vehicle had caught on fire(fire origin unknown). The contact's daughter immediately exited the vehicle and called for assistance. The fire department arrived at the scene and the fire was extinguished. The contact's mother believed that a fire report was filed but was not certain; no injuries were suffered due to the fire. Due to the fire, the vehicle was destroyed at the scene and towed to an independent tow yard. Upon investigation, the contact discovered that the vehicle was included in nhtsa campaign number: 19v120000 (engine, engine and engine cooling). The contact stated that she was never notified of the recall prior to the failure. The manufacturer had been notified of the failure and the contact was given a case number. The failure mileage was approximately 105,000. |
| Vehicle Mileage at Failure | 105000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | PHOENIX, AZ |
| VIN pattern | KNDJT2A53C7XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | Y |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |