| Issue ID | 1615772 |
| Internal NHTSA # | 11277795 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SOUL |
| Model Year | 2012 |
| File date | 13/10/19 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | In march 2019, vehicle began making noise and was brought in to kia dealership service department . Was told that oil was unexpectedly low despite last oil change in november 2018 and mileage/use of vehicle was much lower than normal during this time period. In october 2019, vehicle began making same noise and before it could be taken in, vehicle stopped functioning mid-traffic during left hand turn on to a side road from a 45 mph state highway. Brought again to same kia dealership service department. Technician reported on diagnosis report that "oil level seemed low (added 1 quart)" and verbally reported by phone that engine has unrepairable damage and entire engine needs to be replaced. We were quoted $6,000-$7,000 by the service department at the kia dealership to replace engine. Vehicle is currently sitting in our driveway unusable after being an extremely reliable vehicle requiring only regular and usual maintenance until march of this year. |
| Vehicle Mileage at Failure | 119000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | WILLISTON, VT |
| VIN pattern | KNDJT2A6XC7XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 20 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |