| Issue ID | 1590645 |
| Internal NHTSA # | 11242839 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SOUL |
| Model Year | 2012 |
| File date | 14/12/18 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2012 kia soul. While accelerating from a stop, the vehicle stalled and there was a strange, hot odor emitting from the engine. The vehicle was taken to kia of puyallup (111 valley ave ne, puyallup, wa 98372, 833-217-6008) where it was diagnosed that there was a blown rod and metal debris within the engine. The vehicle was not repaired at the time. On april 12, 2019, the contact received a recall notice for nhtsa campaign number: 19v120000 (engine), which listed the failures the vehicle was experiencing. The vehicle was taken to cars pros kia tacoma (7230 tacoma way, tacoma, wa 98409, 877-879-7067) where it was diagnosed that the catalytic converter and engine were damaged. The dealer also determined that the vehicle required a catalytic overheating protection engine control unit logic update. The catalytic converter was replaced, but not the engine. The contact stated that a knocking sound was coming from the engine compartment. The manufacturer provided case number: 13184439 and a written notification of the remedy, which stated that the catalytic converter and/or the engine needed to be replaced. The failure mileage was 135,000. |
| Vehicle Mileage at Failure | 135000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | EATONVILLE, WA |
| VIN pattern | KNDJT2A50C7XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
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| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
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| Dealer's state code | |
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