| Issue ID | 1563814 |
| Internal NHTSA # | 11207234 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SOUL |
| Model Year | 2012 |
| File date | 03/04/19 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2012 kia soul. Consumer stated on or about march 29, a tapping noise was noticed coming from the engine, we had the oil changed on april 2nd and the noise was reduced. On april 3rd whiled driving to work the vehicle began to smoke and the fire department was called. The contact stated that a rod fractured causing a hole in the oil pan which resulted in a catastrophic engine fire. The vehicle was unable to be driven. A fire inspection report was provided. The vehicle was included in nhtsa campaign number: 19v120000 (engine and engine cooling) however, the dealer gossett kia, 1900 covington pike, memphis, tn 38128, 901-388-8989, was notified of the failure to but offered no assistance. The manufacturer was notified of the failure. The failure mileage was not available. *bf*jb |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | MEMPHIS, TN |
| VIN pattern | KNDJT2A57C7XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | Y |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | GOSSETT KIA |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |