| Issue ID | 1562986 |
| Internal NHTSA # | 11206564 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SOUL |
| Model Year | 2012 |
| File date | 15/03/18 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2012 kia soul. The contact stated while driving at 35 mph, an abnormal noise was heard as the check engine warning light illuminated. In addition, the contact stated he heard a loud boom noise and the vehicle ceased in the middle of the road. The contact stated he saw oil leaking under the vehicle. The vehicle was towed to an independent mechanic where the vehicle was diagnosed with needing an engine replacement. The manufacturer was informed of failure and informed the contact that no recall was associated with vin. The contact towed the vehicle to his residence. The contact stated on april 26, 2019 he received notification of nhtsa campaign number: 19v120000 (engine, engine and engine cooling). The contact called the manufacturer, were he was notified the vehicle would be towed to local dealer demontrond kia (14101 north fwy, houston, tx 77090, (281) 607-1973) where it was diagnosed that the damage on the engine was not associated to nhtsa campaign number: 19v120000 (engine, engine and engine cooling). The vehicle was not repaired and was still at the dealer. The failure mileage was 104,000. |
| Vehicle Mileage at Failure | 104000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | SPRING, TX |
| VIN pattern | KNDJT2A57C7XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 35 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |