| Issue ID | 1559990 |
| Internal NHTSA # | 11204326 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SOUL |
| Model Year | 2012 |
| File date | 04/04/19 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2012 kia soul. The contact received a recall notice for nhtsa campaign number: 19v120000 (engine, engine and engine cooling). The contact took the vehicle to jim marsh kia (8555 w centennial pkwy, las vegas, nv 89149, 866-521-6618), but they denied the repair. The contact was referred to the manufacturer. The manufacturer stated that the engine was out of warranty and they quoted a repair cost of $4,100 with a discount. The vehicle was currently at the dealer. The dealer asked the contact to have the vehicle towed from their facility at her expense. The failure mileage was 113,000. |
| Vehicle Mileage at Failure | 113000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | LAS VEGAS, NV |
| VIN pattern | KNDJT2A56C7XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |