| Issue ID | 1016438 |
| Internal NHTSA # | 10547682 |
| Manufacurer | Kia Motors Corporation |
| Brand | KIA |
| Model | SOUL |
| Model Year | 2012 |
| File date | 31/08/13 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | 8-31-13 is the first time i went into the dealership to complain about the car accelerating when i would first start the car up in the garage and then when i was driving it would jerk into another gear. They reset the adaptive learning system. 10-9-13, is the 2nd time i went to dealership with the similar situation, but the car would seem like it was shifting from 1st to 2nd while i was actually driving. They checked transmission fluid levels and they thought it was low (they told me this is nonserviceable area and they had to access the cover which is bolted). They filled the transmission fluid and said to watch and check next time i have an oil change. 10-11-13, on way to work, car was being driven to work (30-45 mph, city driving) when it seemed like it was holding its breath,,,suddenly downshifted on it's own. Got to office. When leaving for the day, car was jerking as it was shifting from first to 2nd and seemed to not engage properly. Happened a couple of times at speeds less than 40 mph. Then noticed the equivalent of a check engine light came on and stayed on. Called dealership before i got home and asked if i could come in first thing in the morning. Will be taking to dealership in morning. This is similar situation that someone else previously reported to this site on 8-10-13 for kia soul 2012. |
| Vehicle Mileage at Failure | 11230 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | SANDY SPRINGS, GA |
| VIN pattern | KNDJT2A61C7XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |