| Issue ID | 1169739 |
| Internal NHTSA # | 10701551 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SOUL |
| Model Year | 2012 |
| File date | 23/01/14 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | i purchased the vehicle in december and every so often the gauges and the lights in the dash will not work. The vehicle failed to shift into gear. I had contacted the dealer from whom i purchase the vehicle, i then took it to their repair shop. The gentleman (mechanic) was unable to determine the cause. I then called the dealership and requested another vehicle, of course they refused. In a matter of days, the dash materials began to work again. Unfortunately, 20 days later, the same thing happened again. None of the lights and gauges in the dash work, and the vehicle will not go into drive. I am simply unhappy with the matter, because they are charging me nearly $20,000. For the vehicle. |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | JACKSON, TN |
| VIN pattern | KNDJT2A64C7XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |