This is an online automotive information provider of a detailed information on complaints, defects and recalls for KIA SOUL 2011 visibility. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your KIA SOUL 2011 visibility and complaints other owners have filed.

Enter valid VIN:

2011 KIA SOUL Visibility Problems, Complaints and Defects

Issue ID	975446
Internal NHTSA #	10508343
Manufacurer	Kia Motors Corporation
Brand	KIA
Model	SOUL
Model Year	2011
File date	13/04/13
Component	VISIBILITY
Product type code	VEHICLE
Description of the problem	My husband went out to our 2011 kia soul and opened the driver door and got something out of the car and closed the door normally, no force was involved. When he did the rear hatchback window shattered all the way across crumbling and it blew a hole in the glass. We went to our local kia dealership that we purchased the car from and it was a saturday so only the sales staff was there. We were told to come back on monday which was today and my husband attempted to get them to replace the window as a window shouldn't just shatter when you close one of the doors unless there is some type of defect. The dealership refused to replace the window so he followed up with the kia customer satisfaction line as he was instructed and they also said it would not be covered we could file it with our insurance company. We have a deductible of $500 so we are out of pocket $320 for something that was clearly a manufacturing defect and they aren't standing behind their product. We did research online and there are similar stories to ours regarding kia soul windshields. The gentleman that helped my husband at the dealership said the exact thing happened with another customer's kia soul approximately 2 months ago and the same dealership refused to replace that windshield as well. This is not safe and we are nervous having our children in a car that the windows are going to spontaneously shatter in.
Vehicle Mileage at Failure	47000
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	VICTORIA, TX
VIN pattern	KNDJT2A14B7XXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	4
Drive train type
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

2BWG121J114007130 SALKP9FU6PA051972 KNAGN419BF5523931 KMHCT4AE3FU907554 LCELV1ZM5P6001694 2FAFP74WXXX241336 WDCGG8JB0FG409859 SALAE25428A451054 7SYEA3YB3SG028470 1HGCM72284A004341 1FAHP2E80EG140062 4V4WB9KN3PN623910

Rating: 4.7 from 5 (3783 reviews)

2011 KIA SOUL Visibility Problems, Complaints and Defects, Recalls and Failures

2011 KIA SOUL Visibility Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?