| Issue ID | 1608758 |
| Internal NHTSA # | 11267527 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SOUL |
| Model Year | 2011 |
| File date | 27/09/19 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | On friday, september 27, 2019, i was driving from katy, tx to new orleans, la traveling with my 2-year-old son on i-10. Approximately 51 miles outside of lafayette, 2011 kia soul loses engine power while driving highway speed in the passing lane. Rpm and mph goes to 0 and all lights appear on dashboard. Unable to accelerate in car. Thankfully no accident. Coasts onto should and turns car off. Restarts car and it starts fine. Car continues with this issue progressively getting worse and happening more often with at one point state troopers were called out. After seeing a total of 3 dealerships, one of which i went to for a second time, and one firestone (mike at firestone actually saw smoke coming from under the hood) it's determined to be both catalytic converters on friday, october 5, 2019... No word on what else is at issue as it's a lets see if the problem is fixed game with kia... It's now wednesday, october 9 and after replacing one catalytic converter on monday, october 7... I am told that the second is bad two days later. Please help! |
| Vehicle Mileage at Failure | 114000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | KATY, TX |
| VIN pattern | KNDJT2A25B7XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 76 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |