2019 KIA SORENTO Exterior Lighting Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for KIA SORENTO 2019 exterior lighting. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your KIA SORENTO 2019 exterior lighting and complaints other owners have filed.
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2019 KIA SORENTO Exterior Lighting Problems, Complaints and Defects

 Issue ID1513199
 Internal NHTSA #11151101
 ManufacurerKia Motors America
 BrandKIA
 ModelSORENTO
 Model Year2019
 File date01/09/18
 ComponentEXTERIOR LIGHTING
Product type codeVEHICLE
 Description of the problemRefer to complaints 11111999 (7/17/18) and 11142824 (10/26/18) on this site which are similar. When driving in dark, rural areas with low beams on, two inverted "half moon" shadows disrupt the driver's ability to see. As the vehicle turns, these headlights also turn (as they are designed to do) and this makes the disruption to safe operation even worse. This was reported to the dealer after delivery (8/2018) and we were referred to kia consumer affairs. They opened a "case", then closed it abruptly, and after further complaint, have reopened a new "case". They have stated they will do nothing about this issue as their position if that the vehicle is "performing as designed". As they abruptly closed the first case they offered "free 3-year maintenance" (oil changes) which we refused as this is a significant safety issue. We cannot drive the vehicle at night, nor use this 7-passenger vehicle to transport our grandchildren, making it virtually useless for our needs. Kia has confirmed they will not address this "case" other than to leave it "open" we urge nhtsa to conduct an investigation of this unsafe vehicle and the non-responsive kia organization who are refusing action and hiding behind their "performing as designed" excuse.
 Vehicle Mileage at Failure1500
Number of Occurences
Source of the issueNHTSA WEB SITE
 City and StateCARBONDALE, CO
VIN pattern 5XYPKDA50KGXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase06/11/24
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed0
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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