| Issue ID | 1621235 |
| Internal NHTSA # | 11281953 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SORENTO |
| Model Year | 2019 |
| File date | 10/06/19 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | [xxx] i have some records from (lev kia) i am going to share with you as soon as i get them together, in the meantime i am going to drive this 2019 kia sorento and hope on the highway it does not decide to down shift at 60 or 70 mph like it was doing, especially if a large tractor trailer is behind me. I think it would be a mess when they find out that a (serious electric problem that the manager warren rios at lev kia told me that the vehicle has) caused the transmission to down shift, i will send those papers soon. Also if there was nothing wrong with the transmission, why did they replace the first one. They told me because of a moisture problem was the cause of the internal shifting modulator valve to act up, after the transmission was replaced i had the same problem i called and was told to bring it back and leave it they had to do a program update for the transmission to correct the modulator valve. How do you correct a moisture problem in an internal modulator valve with an update? We will see what your answer to this is, there were other problems with the #1 e-brake light coming on by itself #2 the right front head lamp lower lamp going out 2 times, they had it in the shop for three days and went through the wire harness cleaned all the connectors to the lamp. I told [xxx] that a lot of this happened after a heavy rain storm that something was getting wet and causing either a short or a surge or a bad ground connection, i have pictures of the e-brake light being on and the headlamp lower light out only on the right side. That |
| Vehicle Mileage at Failure | 7000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | MILFORD, MA |
| VIN pattern | 5XYPKDA51KGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | AWD |
| Transmission type | |
| Vehicle speed | 20 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |