| Issue ID | 1664170 |
| Internal NHTSA # | 11326740 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SORENTO |
| Model Year | 2017 |
| File date | 25/05/20 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Purchased with about 17,000 miles. On way home from dealer (70 mph flat, mostly straight highway) i noticed that the steering wheel seemed to get stuck when it hadn't been adjusted for several seconds, almost as if the power steering would turn off. After using quite a bit of force to turn the wheel, the power steering seemed like it would wake up again, causing me to over-correct. After i became familiar with the issue on the highway, i noticed it would also happen at slower speeds. The dealer said they are familiar with the issue and are doing a series of software updates that they said will correct this issue. They are not replacing any equipment. |
| Vehicle Mileage at Failure | 17000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | MERRITT ISLAND, FL |
| VIN pattern | 5XYPG4A36HGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | 70 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |