| Issue ID | 1576477 |
| Internal NHTSA # | 11222678 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SORENTO |
| Model Year | 2017 |
| File date | 31/05/19 |
| Component | FUEL/PROPULSION SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Engine is severely slugged and there was no warning ever. Found out after an oil changed at 67k at jiffy lube when i took it to the ourisman kia dealer in chantilly, va. There is no warning that any of this situation was starting to happen even after a previous oil change at kia dealer at 58k miles. The dealership denied my claim with the 100k mile warranty because i don't have proof that i did all 9 oil changes. They proceeded to tell me that i need a new engine but that they are on backorder nationwide and who knows what date tbd that will become available. The repair shop i took it to piedomont in haymarket, va says they think it is something like a year before it might be available. So in the mean time no loaner was ever offered to me and no i have a unusable vehicle that i have submitted a claim for with geico. I do not have funding for a new engine and the fact that the kia motor company has no engine to even supply to me is completely unacceptable practice for a business. Also 1 year ago my battery just died according to the kia dealer due to a parasitic drain. That seems suspicious to me since the vehicle was only a year old and had to be replaced with one i bought at walmart. Also, the fuse for the driver seat continuously blows. |
| Vehicle Mileage at Failure | 67000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | GAINESVILLE, VA |
| VIN pattern | 5XYPGDA50HGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |