Issue ID | 1704119 |
Internal NHTSA # | 11374616 |
Manufacurer | Kia Motors America |
Brand | KIA |
Model | SORENTO |
Model Year | 2017 |
File date | 18/08/19 |
Component | EXTERIOR LIGHTING |
Product type code | VEHICLE |
Description of the problem | Since august 2019, i have been experiencing intermittent headlights failure while driving and the headlights was set on auto. The headlights would shut off for 5-10 seconds unexpectedly and will turn on again. When it happens again this past saturday (11/7) , i noticed when the headlights went off, only the headlights symbol was lighted on the dash. Normally, when the headlights were switched on auto both the front and rear taillights and headlights symbol would be lighted on the dash. I have spoken to fairfax kia service technician about this problem but since the problem could not be reproduced, he was unable to resolve the issue. In reviewing your site, it appears other owners of 2017 kia sorento have had similar issues with the headlights shutting off while using the auto headlights feature. I feel this is a serious safety concern, therefore, i am hoping your agency will initiate an investigation on the matter to resolve the issue before someone gets seriously injured or die as a result of this issue. |
Vehicle Mileage at Failure | 31000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | VIENNA, VA |
VIN pattern | 5XYPHDA53HGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 03/10/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 55 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |