Issue ID | 1655266 |
Internal NHTSA # | 11320265 |
Manufacurer | Kia Motors America |
Brand | KIA |
Model | SORENTO |
Model Year | 2017 |
File date | 11/10/19 |
Component | ENGINE |
Product type code | VEHICLE |
Description of the problem | I have been trying to get the kia dealership in gainesville, ga to postpone the oil consumption testing due to the coronavirus concerns my husband and i have. The manager of the dealership said that the oil consumption testing has a protocol, the testing cannot be cancelled. I keep telling everyone, the dealership, kia motors, that i did not say to cancel the testing, just to postpone it. The same as the united states supreme court did, they put their work on hold due to concerns of the coronavirus concerns. I cannot check my oil consumption because the oil dipstick is sealed, if i remove it the manager of the dealership said i would void my warranty and it would be my responsibility, my liability if something goes wrong. This dealership put the seal on the dipstick, this dealership needs to remove it. I will continue the testing after the coronavirus concerns are over. The dealership nor kia motors will authorize me in writing that it is okay for me to have the seal on the oil dipstick removed and that i will not void my warranty. Nhsta please help me !! |
Vehicle Mileage at Failure | |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | DAHLONEGA, GA |
VIN pattern | 5XYPG4A32HGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
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No. of fatalities | |
Date of purchase | 23/03/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
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DoT tire identifier | |
Tire size | |
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Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
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