| Issue ID | 1643853 |
| Internal NHTSA # | 11308800 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SORENTO |
| Model Year | 2017 |
| File date | 04/02/20 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | The car stalled while i was driving. No warning lights (no check engine light, temp, etc.) or warning. I pulled over, turned it off then back on and started to hear a low knocking in motor. It ran for a few miles, then stalled at a light. I turned off then back on then made it home. At home my husband checked the oil and it looked "milky". When he tried to drive it to the kia it made a loud noise in the motor and died. We towed it to kia. Kia tells us that because the oil is ""murky" they will not uphold the 100,000 warranty (under 80,000 miles on the car). We believe the change in oil is due to a defect. |
| Vehicle Mileage at Failure | 77000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | WALDEN, NY |
| VIN pattern | 5XYPHDA5XHGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 45 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |