Issue ID | 1631031 |
Internal NHTSA # | 11292186 |
Manufacurer | Kia Motors America |
Brand | KIA |
Model | SORENTO |
Model Year | 2017 |
File date | 11/10/19 |
Component | ENGINE |
Product type code | VEHICLE |
Description of the problem | I brought my vehicle to the dealership dec 09 2019 (mileage 56176) as instructed by service tech in order for them to check reason this vehicle is using a lot of oil in between oil changes. Service tech checked oil and found oil was down 1. 25 qts. Service tech opened tech line case and sent pictures to kia. I was instructed to return to dealership to recheck oil level in 1000 miles. Today, dec. 30 2019, (mileage 57231) i returned to dealership. Oil was down 1 qt. After 1055 miles. If you do the math, engine only holds 5. 5 quarts of oil, if i go the entire 7500 miles in between oil change(as per owner manual) i would be out of oil. Service tech added 1 qt. Oil and put in a sealed dipstick so i cannot check oil level. How am i to know oil level? I park vehicle in my garage. When i questioned tech about this he said it was on kia |
Vehicle Mileage at Failure | |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | DAHLONEGA, GA |
VIN pattern | 5XYPG4A32HGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
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Date of purchase | 19/03/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
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Was defective tire repaired? | |
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Type of child seat code | |
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Dealer's name | |
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