Issue ID | 1587914 |
Internal NHTSA # | 11240835 |
Manufacurer | Kia Motors America |
Brand | KIA |
Model | SORENTO |
Model Year | 2017 |
File date | 23/07/19 |
Component | ENGINE |
Product type code | VEHICLE |
Description of the problem | Bought the car in 2018 march i have a 2017 sorento. Have done regular 5000 oil changes. Kia said it was sludge in engine, however there are metal shaving inside the the oil and sludge caused by crank shaft. As of now no recall. Out of warranty by 5000 miles. Current situation waiting for "good faith" help appeal. Was denied stating not maintaining oil changes. Got proof provided to service dept and waiting for decision. This could have gone real wrong. No engine warning light no oil lights ever came on. Thankful i was not driving on highway( with baby )and engine could have shut down. I heard knocking and took it directly to kia. They kia service dept advised not to drive so i left it there. I have a rental and its been a week today. Still waiting for answer. The whole reason buying this kia was for a reliable car for my family. It is 2 yrs old no reason engine failure. My problems are similiar to other reports i have read so there is a major issue with kia motors. |
Vehicle Mileage at Failure | 65660 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | GARLAND, TX |
VIN pattern | 5XYPG4A56HGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 17/01/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 40 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |