Issue ID | 1576478 |
Internal NHTSA # | 11222678 |
Manufacurer | Kia Motors America |
Brand | KIA |
Model | SORENTO |
Model Year | 2017 |
File date | 31/05/19 |
Component | ENGINE |
Product type code | VEHICLE |
Description of the problem | Engine is severely slugged and there was no warning ever. Found out after an oil changed at 67k at jiffy lube when i took it to the ourisman kia dealer in chantilly, va. There is no warning that any of this situation was starting to happen even after a previous oil change at kia dealer at 58k miles. The dealership denied my claim with the 100k mile warranty because i don't have proof that i did all 9 oil changes. They proceeded to tell me that i need a new engine but that they are on backorder nationwide and who knows what date tbd that will become available. The repair shop i took it to piedomont in haymarket, va says they think it is something like a year before it might be available. So in the mean time no loaner was ever offered to me and no i have a unusable vehicle that i have submitted a claim for with geico. I do not have funding for a new engine and the fact that the kia motor company has no engine to even supply to me is completely unacceptable practice for a business. Also 1 year ago my battery just died according to the kia dealer due to a parasitic drain. That seems suspicious to me since the vehicle was only a year old and had to be replaced with one i bought at walmart. Also, the fuse for the driver seat continuously blows. |
Vehicle Mileage at Failure | 67000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | GAINESVILLE, VA |
VIN pattern | 5XYPGDA50HGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 23/03/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
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Dealer's ZIP code |