| Issue ID | 1410794 |
| Internal NHTSA # | 11030375 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SORENTO |
| Model Year | 2016 |
| File date | 20/02/17 |
| Component | VEHICLE SPEED CONTROL |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2016 kia sorento. The contact stated that the dealer and manufacturer were aware of an ongoing failure pertaining to the vehicle failing to pick up speed upon acceleration. The vehicle would go into a limp mode or a forced idle mode each time the failure occurred. The vehicle was taken to a dealer (montgomery chevrolet, 5325 preston hwy, louisville, ky 40213, (502) 968-6111) and a service technician test drove the vehicle, but the failure could not be replicated or diagnosed. In addition, the vehicle was excluded from a manufacturer recall. The manufacturer also had several technical service bulletins, but refused to remedy the failure to provide a repair solution for the contact. The vehicle was not repaired after taking it to the dealer several times. The manufacturer provided no solution. The approximate failure mileage was 18,000. *ln updated 7/23/18*jb |
| Vehicle Mileage at Failure | 18000 |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | LOUISVILLE, KY |
| VIN pattern | 5XYPG4A33GGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |