| Issue ID | 1670216 |
| Internal NHTSA # | 11331108 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SORENTO |
| Model Year | 2016 |
| File date | 22/06/20 |
| Component | STRUCTURE:BODY |
| Product type code | VEHICLE |
| Description of the problem | Rear tailgate latch will not lock, the actuator has stop working. I hear the clicking but nothing moves. I called the dealer and of cause no information that this exists or has happen to anyone else, why because they want you bring it in to then charge the customer $450. 00 parts and labor. I'm sure that i am not the only one. They also won't give any information that you can do e. G. The smart operation check, etc.... This happen to me while traveling from key west back home to st. Louis. |
| Vehicle Mileage at Failure | 61000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | ST. LOUIS, MO |
| VIN pattern | 5XYPHDA58GGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 70 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |