| Issue ID | 1408666 |
| Internal NHTSA # | 11024228 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SORENTO |
| Model Year | 2016 |
| File date | 29/09/16 |
| Component | STRUCTURE:BODY |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2016 kia sorento. The contact stated that there was a fiberboard cover mounted underneath the engine that protected the other components underneath the vehicle. The contact mentioned that it was visible underneath the vehicle and was starting to detach. The vehicle was taken to an unknown dealer located in lancaster, ma where the fiberboard cover was replaced with a used fiberboard, but it was too large. The contact mentioned that the failure recurred and the material was ripping due to driving over branches on the road. The contact felt that the material of the undercarriage cover was not durable and could potentially cause a safety failure. The manufacturer was notified of the failure and did not offer any assistance. The failure mileage was 128,000. The vin was not available. Updated 11/02/17*lj updated 07/18/18*jb |
| Vehicle Mileage at Failure | 128000 |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | CAMBRIDGE, MA |
| VIN pattern | 5XYPG4A34GGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 20/09/16 |
| Was original owner? | Y |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | FWD |
| Transmission type | AUTO |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | BOUCHARD'S HONDA |
| Dealer's telephone number | |
| Dealer's city | LANCASTER |
| Dealer's state code | MA |
| Dealer's ZIP code |