| Issue ID | 1697783 |
| Internal NHTSA # | 11364637 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SORENTO |
| Model Year | 2016 |
| File date | 01/10/19 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2016 kia sorento. The contact stated while his wife was driving 65 mph, the steering wheel became difficult to turn. The contact stated that the power steering warning light was illuminated. The driver parked at a nearby gas station. The vehicle was not drivable. The vehicle was towed to hw kia of west county located at 14116 manchester rd, ballwin, mo 63011, (636) 591-2900 where it was diagnosed with needing the battery to be replaced. The battery was replaced. The contact stated that he had experienced the failure on 4 separate occasions. The contact pulled over, restarted the vehicle and proceeded to his destination. The vehicle was taken back to same dealer where it was diagnosed with needing the power steering assembly to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 90,000. |
| Vehicle Mileage at Failure | 90000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | FENTON, MO |
| VIN pattern | 5XYPK4A58GGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 65 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |