| Issue ID | 1434038 |
| Internal NHTSA # | 11055951 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SORENTO |
| Model Year | 2016 |
| File date | 06/12/17 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | We are second owners of a 2016 kia sorrento. Dec 6, 2017, i was driving home and traveling about 60mph on a 2lane hwy when i felt a very severe clunk in the front area of the car and i lost the ability to accelerate. I checked the car and found nothing unordinary. I drove at decreased speed (40mph) for another 3 miles when again the car did 2 quick, heavy thumps and the engine quit along with all power and electrical. I got it over to the side of the road and the engine restarted, so i drove home. I called the kia dealer in st. Augustine and the service lady said that she had heard the exact problem twice before. I talked to the service manager and relayed what his tec had told me, then drove to their dealership (40 miles) with no problem, but fear of being on highway with the vehicle. They drove the vehicle and checked it out but found no problems i came home and read on the internet reviews of kia apparently being unwilling to deal with problems.. It became more apparent why the young lady i talked to on the phone seemed unwilling to repeat or discuss what she had told me. After consulting with several knowledgeable people, that it was probably an inadvertent down-shift and gears that caused the problem. This could cause a very dangerous and or deadly situation on the roadway, and especially on the interstate when the car just quits and you loose all power. The dealer stated "bring it directly in if it happens again." if you're traveling on the interstate with trucks, cars and busses behind you, at a high speed and it happens, you'll be lucky to survive it.... Duh! |
| Vehicle Mileage at Failure | 22712 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | PALATKA, FL |
| VIN pattern | 5XYPG4A53GGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 60 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |