| Issue ID | 1423334 |
| Internal NHTSA # | 11044978 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SORENTO |
| Model Year | 2016 |
| File date | 24/04/16 |
| Component | EXTERIOR LIGHTING |
| Product type code | VEHICLE |
| Description of the problem | Xenon hid headlights auto adjusting, driving down hills the low beam headlights drop sharply to about 27 ft. In front of vehicle. Drove the vehicle with the service manager, frank petrozzi of grieco kia of johnston ri and district manager, barry zoll from kia motors america 732-372-8295 at night. 11/8/2017, so they could see what is happening. I feel that this is very dangerous condition. They tell me that this is the way they are supposed to work, and are working according to specifications and there is nothing that they can do to correct it. Today i received a call from mr. Trevor my case manager from kia 800-333-4542. My case # 12462124. Mr. Trevor was sorry that he can not do anything because the lights are working as specification and they do not have a solution to the problem. The new kia sxl sorento's have new headlights, but will not fit in my vehicle. I feel that this is a safety issue that kia should correct. I have been trying to get this issue corrected, thru kia motors, since july 26,2017 |
| Vehicle Mileage at Failure | 30 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | SUTTON, MA |
| VIN pattern | 5XYPKDA52GGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 20 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |