| Issue ID | 1698410 |
| Internal NHTSA # | 11365154 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SORENTO |
| Model Year | 2016 |
| File date | 18/06/19 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Engine randomly started overheating while driving, even though car was regularly maintenanced/serviced. Took to dealership was told when they tore down the engine, found rear cylinder leaking coolant; threads to engine came out with bolt itself causing irreversible damage. We were told since not original owners no warranty. This went through kia complaints and then to their regional parts manager who denied any good will. We purchased the vehicle in 2016, it is a 2016 . It had less than 30k miles on it and we produced regular maintenance records on the vehicle. We have been trying to get some resolution with kia for over a year. |
| Vehicle Mileage at Failure | 92840 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | SWARTHMORE, PA |
| VIN pattern | 5XYPGDA52GGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |