| Issue ID | 1634289 |
| Internal NHTSA # | 11298551 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SORENTO |
| Model Year | 2016 |
| File date | 22/10/19 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | At 65,000 miles my 4 cyl. Sorento started losing oil. The light came on once when no oil on dipstick. Original owner. Contacted kia, said to do oil consumption check. Have done. Using 2 quarts every 1000 miles. They are dragging their feet, not responding to my emails requesting a solution. It's nothing i've done. What good is their 100k warranty when they won't fix the problem. Communication with kia customer assistance very slow and poor. This should be a recall or class action suit based on the number of complaints i see posted. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | SPRINGBORO, OH |
| VIN pattern | 5XYPG4A30GGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |