| Issue ID | 1502252 |
| Internal NHTSA # | 11133283 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SORENTO |
| Model Year | 2015 |
| File date | 21/08/18 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | While driving my car to work after a software update at a local dealership it became sluggish and difficult to drive. I was just coming off a local highway onto a surface street when this occurred. I pulled over and checked the icon on my dashboard in my car's manual. It told me not to drive it so i had it towed to the dealer - 6 weeks ago! Apparently the software update they did to protect my car damaged it instead. I have been in weekly contact with the dealership but they are getting very little information or help from kia, who apparently can't figure out how to fix my car. I am now concerned about the damage being done to my car sitting for that long without being driven and now i wonder if this will cause more problems in the future. Not happy with kia's inability to fix my car. I bought it used so it doesn't fall under the lemon law and i need to know if i have any legal recourse. I have made 2 car payments with a third coming up since it has been sitting at the dealer waiting for whatever decision they end up making. The dealer has been great about it and provided me with a rental, but this is all getting old real fast! |
| Vehicle Mileage at Failure | 45000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | PICKERINGTON, OH |
| VIN pattern | 5XYKT3A67FGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 10 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |