| Issue ID | 1655130 |
| Internal NHTSA # | 11320173 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SORENTO |
| Model Year | 2015 |
| File date | 15/11/17 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | I just recently made a post here yesterday ... And after reading comments, i thought i'd add on. My comments have to do with a 2015 kia sorento which needs a new motor because bolts that hold the head to the block are stripped (i smelled antifreeze). Obviously, not my fault. Mileage is 102,000. Kia doesn't want to help me fix this. Telling me i need a new motor at a cost of $7,000+. After reading the comments, i had to add on. Two weeks after we bought the car used, the fuel pump went. That cost was covered. A short time later, the back-up camera went. Kia wanted $1,000 to fix that; we had it fixed for $200 out of pocket. The alternator went on the car (i think we paid for that). My door handle also fell off, we had that fixed out of pocket. From everything i've read, kia doesn't care about the consumer or their safety. I bought a new kia in 2004, traded it in in 2007 for another new kia, which i still have. It has 278,000 miles on it! We bought the 2015 used and it's been one thing after another. Can't sell it as is, gotta fix it. I've been a loyal kia owner since 2004 ... Won't be anymore. First opportunity to sell this car, it's gone. And there won't be another one in my driveway. Whoever heard that a 2015 car needs a new motor?!?! And their refusal to help us is unbelievable. I'm so angry. |
| Vehicle Mileage at Failure | 27000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | BLOOMSBURY, NJ |
| VIN pattern | 5XYKWDA71FGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |