| Issue ID | 1614476 |
| Internal NHTSA # | 11276890 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SORENTO |
| Model Year | 2015 |
| File date | 26/10/19 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | My kia sorento sometimes won't start. While parked in our driveway, we'll try and turn on and for some reason, won't start and come back later in the day, it'll start. My kids drive this car and i don't want them stranded somewhere because it won't start. In fact, my 17 year old was stranded due to the car not starting and he had sit around and wait for car to be ready to turn on. I've read many complaints online about this same issue but no real solution. One time when it did not start, i spent $160 to tow it to a kia dealership. When the car arrived, the dealer turned on the key and it started. They said they can't diagnose it until it fails to start again which meant leaving the car there until it decides not to turn on. This is unpredictable so we took the car and it started fine for two weeks and again, it failed after that two weeks. With so many online complaints and kia claiming they don't know what the issue is, this has to be unsafe. Online, some refer to the issue as having to do with the anti-theft system. Doesn't kia know this? Some complaints noted that they've fixed the battery and starter and still have the same issue. When is kia going to acknowledge these complaints and recall the intermittent start issue? |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | TRACY, CA |
| VIN pattern | 5XYKT3A6XFGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |