| Issue ID | 1586790 |
| Internal NHTSA # | 11235244 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SORENTO |
| Model Year | 2015 |
| File date | 21/07/19 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | I purchased my vehicle less than 2 years ago. I received regular oil changes on the vehicle, with the last one being 3 weeks ago. Last week, i heard a loud rattling noise coming from the engine, upon acceleration. The next day, when i tried to start it the noise got louder. I contacted my warranty company and the had it towed to a local repair shop. The repair shop stated that the oil was very dirty and contaminated with metal, an issue that kia has had with their engines. The paperwork from my last oil change is currently in my vehicle, but the warranty company stated that i need every maintainence record since i had the vehicle for them to move forward. Who keeps almost 2 years of oil changes? I contacted kia and told them the situation and how i only have the last oil change record, which she stated that's fine and that they probably won't even need them and they stated their had recalls on the engine sensors in this model that were supposed to alert you before the engine failure. They towed the vehicle to a kia dealership to handle to situation from there. The dealership called me, before even looking at the vehicle and asked for the maintenance records. He is supposed to look at the vehicle on monday and we will see from there. My wuestion is that with all of the complaints about the faulty engines on these modeks, why has nothing been done about it? Are you waiting for someone to be severely injured to do so? Why are these vehicles still allowed to be purchased? |
| Vehicle Mileage at Failure | 64000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | CHARLES TOWN, WV |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 25 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |